Careers

Build the operating system that revenue teams deserve.

PILLAR connects 20+ data sources, runs 99+ scoring rules, and gives revenue teams the intelligence they need to protect and grow their book. We’re growing deliberately - every hire makes the math better for the customers we serve and the team doing the work.

The Work
EdTech revenue teams protect the programs that classrooms depend on. We build the system that protects them.

PILLAR connects CRM, support ticketing, NPS, and product usage data into a single scoring engine that tells revenue leaders which accounts need attention before anyone has to guess. Our customers are EdTech companies selling to K-12 school districts and higher education institutions - organizations where a missed renewal means a classroom loses a program that was working.

Active customers. Live data flowing through 20+ integrations. 2,500+ tests. Multi-tenant architecture with row-level security. A scoring engine that runs deterministic math, not AI inference - so the numbers hold up when a CFO asks where they came from. We are building something that lasts.

From the Founder

To the people who build what lasts.

This letter exists so that when we meet, we already share a vocabulary.

Eli Jameson, Founder & CEO of PILLAR
Eli Jameson
Founder & CEO, PILLAR
Writing this from the seat I will never delegate - the one closest to the customer.

Eighteen years in EdTech taught me one thing the brochures never say: good organizations fail when their revenue architecture is wrong. Not because the people are bad. Not because the mission is wrong. Because the math underneath the work was never built to hold what was being placed on top of it.

I built PILLAR because I lived that failure. I watched brilliant teams get cut because no one upstream could reconcile coverage with headcount. I watched districts lose programs that worked because no one was watching the renewal 90 days out. Every one of those moments had a human consequence and a mathematical cause - and someone, somewhere, could have caught it if the architecture had been right.

PILLAR is serving real customers, scoring real accounts, and protecting real revenue. The kind of person I need to build this with is someone who treats other people’s work as sacred. Someone who would rather ship the right thing slowly than the wrong thing fast. Someone who has felt, at least once in their career, the weight of a number that wasn’t real and wishes they could go back and fix it.

I’m not promising you a unicorn. I’m promising you a seat at the table where the math gets decided, a founder who will answer your messages, and a mission that - when we get it right - quietly protects the work of the people downstream. That has always been the only thing worth building.

With clarity, Eli Jameson, Founder & CEO
The Five Promises

Five commitments to the people who build this with me.

Each one maps directly to a value on the Mission & Values page. We don’t separate what we believe from how we hire. We can’t.

01
Transparency
See the value →
You will never have to ask what the number means.
We do not run on dashboards no one understands. Compensation, runway, customer counts, the actual product roadmap, the real reason we said no to a deal - all of it gets shared with the same clarity we demand from the scoring engine. We do not build black boxes externally and then operate as one internally. That would make us liars.
We will give you
An open salary band. The real revenue number. The reason behind every priority shift. The map of where we are in the runway.
We will ask of you
That you tell us when something is broken before it breaks something else. Even if that something is us.
02
Trust
See the value →
Your work will be tested, not guessed at.
Trust is not vibes. Trust is what you earn by being right repeatedly under conditions where being wrong has consequences. Our customers are mission-driven organizations whose budgets fund classrooms. Their trust is earned the same way we’ll earn yours: with computation that holds up, processes that survive scrutiny, and decisions that don’t need to be re-explained next quarter.
We will give you
A test suite that catches your mistakes before customers do. Code review that improves your work without diminishing you. A rollback plan for every deploy.
We will ask of you
That you treat “it works on my machine” as the start of the work, never the end of it.
03
Accountability
See the value →
You will own the call, not just the recommendation.
We are not building a place where the senior person decides and the junior person executes. We are building a place where the person closest to the work owns the decision - and is given the math, the context, and the air cover to make it well. Ownership without authority is theatre. We don’t do theatre.
We will give you
A scope you can shape. The data to defend it. A founder who will back your decision in front of a customer if you can show your work.
We will ask of you
That you make calls instead of escalating them. Then come back and tell us what you learned.
04
Empowerment
See the value →
The tools we ship to customers are the tools you will use.
If we’re building intelligence that makes EdTech revenue teams more capable, the same intelligence has to make us more capable. You will dogfood every release. You will work alongside Claude, the scoring engine, the signal infrastructure - not because the founder said so, but because the leverage they create is the only way a small team builds something this large.
We will give you
Access to every internal tool, every model, every signal feed. A budget for the AI tools that make you 5x. The trust to use them.
We will ask of you
That you become genuinely better at your craft each quarter. That you treat the technology as an amplifier, never an excuse.
05
Courage
See the value →
Hard truths will be spoken first, kindly - and at the table.
The hardest part of building anything that matters is not the engineering. It is the conversation you keep delaying because you don’t want to be the one who said it. We will not protect each other from the math. We will not tell the customer what they want to hear. We will not let a small wrongness compound into a large one because it was uncomfortable to name on a Tuesday.
We will give you
A culture where bad news travels faster than good. A founder who would rather hear it from you than read it later in a postmortem.
We will ask of you
Courage without cruelty. Honesty without performance. The willingness to be the first one to say the thing.
What This Isn’t

We are not building a place to be comfortable. We are building a place to be useful.

A short, deliberate list. We’d rather under-promise this than have anyone show up surprised.

What we will not pretend to offer

Foosball, ping-pong, “culture” theatre
Perks are not a substitute for meaning. We will not perform fun.
Job titles purchased on credit
No one is “Head of” anything they don’t already do the work of.
Certainty about the next twelve months
If we knew exactly what comes next, we wouldn’t need to build it.
A path that does not require you to be brave
Easy is somewhere else. Try the rest of the internet.

What we will actually give you

Ownership of work that compounds
Your contribution is visible in the architecture for years. Not buried in a feature flag.
A title you earn by doing the work
If the title comes before the work, the work never comes. We refuse that trade.
A founder who will tell you the truth
About runway, about the deal, about your work. Even when it’s hard. Especially then.
Weight that matters
EdTech and public sector. Real classrooms, real renewals, real consequences. Not another B2B SaaS dashboard for the sake of the dashboard.
Why It Matters
Revenue architecture is not a back-office function. It is the structural foundation that determines whether mission-driven organizations can sustain the work that matters - and whether the people doing that work get to keep doing it.

Every promise on this page exists because the alternative has a name we’ve already read in too many goodbye emails. We are building PILLAR for the leaders who refuse to let that happen again. If you’ve been one of them, you already know why this matters.

Read the full Mission & Values page
Join PILLAR

If this resonates, let’s talk.

No job board. No ATS. Send Eli a note about what you’d build and why this mission matters to you. A paragraph is enough. A portfolio or a link to your work is even better.

Email [email protected] Read the Mission & Values
No tracking, no pipeline, no “talent CRM.” Eli reads every email himself.
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